Privacy Policy

Who we are

Xymel Ltd is a company registered in England and Wales, company number 17252809. We are registered with the Information Commissioner's Office (ICO) and comply with UK GDPR and the Data Protection Act 2018.

What we collect

When you contact us via email, the contact form, or the free Website Scanner, we collect the information you provide directly — typically your name, email address, and details about your business and enquiry. We do not use cookies or trackers to collect data about your visit to this website beyond what is described in our Cookie Policy.

How we use it

We use the information you give us to respond to your enquiry, deliver the services you've engaged us for, and — where you've agreed — to send you relevant updates. We never sell your data to third parties.

Data retention

We keep enquiry and client data only for as long as necessary to deliver our services and meet our legal and accounting obligations, typically no longer than 7 years after a project ends, after which it is securely deleted.

Your rights

Under UK GDPR you have the right to access, correct, or request deletion of your personal data, and to object to or restrict its processing. To exercise any of these rights, email us at hello@xymel.com.

Contact

Questions about this policy can be sent to hello@xymel.com. If you're unhappy with how we've handled your data, you can also complain to the ICO at ico.org.uk.